To determine the effectiveness of any tool or process, selecting the right metrics is an important step. therefore, we can use metrics to objectively determine if we are reaching our performance targets with our AI implementation.
These can be both quantity matrix, such as AI analysis completeness, and AI analysis depth, AI analysis time. Quality metrics are also possible, such as satisfaction of SOC employees, and whether this has increased with the adoption of AI.
what metrics do you use to track the performance impact of AI in your SOC?